Terms & Conditions
Effective Date: 31-10-2025
1. Introduction
Welcome to ShopIdeal. These Terms of Service govern your use of our website and the purchase of both digital and physical products from our online store. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before proceeding.
2. Product Information and Availability
We strive to provide accurate descriptions and images of our products. Product availability is subject to change without notice, and we reserve the right to discontinue any product at any time. Delivery is available across India, and timelines may vary based on product type and location.
3. Conditions for Replacement and Refunds
We offer a 10-day replacement policy for physical products under the following conditions:
Physical damage
Defective items
Wrong items delivered
Missing items
To initiate a replacement, please contact our customer service team within 10 days of receiving your order. Products must be returned in their original packaging and condition. ShopIdeal reserves the right to inspect the product before processing the replacement.
Digital Products: Digital products are non-refundable once delivered or accessed. If a digital product is defective or not as described, we will provide a replacement or support to resolve the issue.
4. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
5. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
6. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in India.
7. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at support@shopideal.in. We are here to assist you.